Returning for its 4th year, the Healthcare Leaders Forum is set to uncover top-line perspectives on innovation, pol… https://t.co/6HZyaohndD(about 1 month ago)
The Healthcare Leaders Forum is firmly established as the premier national event for Healthcare executives, congregating key stakeholders for top-line perspectives on management, policy and innovation.
Faced with ongoing constraints and rising expectations, Australia’s healthcare industry is under increasing pressure to innovate and meet the demands of patients, governments and commercial stakeholders.
Market forces, ground-breaking partnerships and digital advances have renewed healthcare for a connected world. As old and new models of healthcare collide and increasingly empowered patients drive demand for more efficient, affordable and high-quality care, the industry’s capacity to adapt will be critical to its future – and the health of the nation.
Gathering senior leaders from across the public and private healthcare spectrum, the annual Healthcare Leaders Forum equips executives with the insights they need to adapt and succeed in a dynamic climate.
This event features an ambitious, outcome-focussed agenda with over 40 C-suite perspectives from the highest levels of healthcare in Australia. In a closed, invitation-only format, delegates will benefit by interacting and learning directly from the leaders of all the major industry stakeholders from across the nation.
// 6+ Keynotes
// 4 Tailored Streams
// 2 Powerful days
// Executive learning agenda
// 35 + Industry speakers
// 180 + executives
// 5-Star networking environment
Chief Executive Officer
Australian Digital Health Agency
Dr Henry Cutler|
Macquarie University Centre for the Health Economy
Dr Henry Cutler is the inaugural director of the Centre for the Health Economy at Macquarie University, where he investigates the Health Economy at the macro level, with particular focus on the interdependencies of these systems with each other, and the broader economy.
Henry has led or co-authored over 90 health economics research publications on a broad range of topics for federal and state government departments, government agencies, and Australian and international non-government organisations.
His research focuses on economic evaluation, policy analysis, and forecasting in health and human services using a variety of economic tools and modelling techniques. He has undertaken major studies on health and aged care reform, private health insurance, hospital efficiency, pharmaceuticals, medical devices, blood products, integrated care, hearing services, health care workforce, and mental health care. He regularly comments in the media on health care related topics, including for the ABC, Australian Financial Review, The Australian, and other media outlets.
Henry is also an investigator within the NHMRC Centre for Research Excellence in Digital Health, NHMRC Centre for Suicide Prevention, Macquarie University’s Centre for Emotional Health and Macquarie University’s Centre for Reading.
He has a PhD from UNSW, where his research focused on measuring patient preferences for healthcare system performance, and increasing allocative efficiency within the health care system. Prior to Macquarie University, Henry was the national lead of KPMG’s health economics group, and led the Sydney health and social policy team at Access Economics. He was also a senior economist at the Centre for International Economics.
National Director Operations and Information
NHS England (UK)
Matthew joined NHS England in May 2016 from the Cerner Group, where he was Senior Vice President for Population Health and Global Strategy. He is responsible for national performance of the NHS against the NHS Constitution Standards, assurance of Clinical Commissioning Groups, achieving digital transformation, and information and technology programmes.
He has over 25 years’ experience in health care services, and has worked in the Department of Health and the Prime Minister’s Office of Public Service Reform.
Matthew began his career at Guys and St Thomas’ Hospital in the early 1990s, and went on to become Director of Clinical Services of Heatherwood and Wexham Park Hospital and later Chief Executive of the Royal Surrey County Hospital.
He is visiting professor and chair of the advisory committee in the School of Health Management at the University of Surrey and Member of the Editorial Board for the Journal of Population Health Management.
Gertje van Roessel|
Chief International Officer
Buurtzorg Nederland (NL)
Global Clinic Rating (USA)
Dr Anthony Bartone|
Professor Keith McNeil|
Chief Clinical Information Officer
Dr Linda Swan|
Chief Medical Officer
Dr Lance Emerson|
Chief Executive Officer
Victorian Agency for Health Information
ANZ General Manager
Kirsten O’Doherty is the ANZ General Manager of biopharmaceutical company, AbbVie where she leads a team of 300+ staff across Australia and New Zealand. She is a member of the AbbVie regional leadership team in Asia, including Japan. AbbVie is focused on discovering, developing, and delivering medicines in therapeutic areas where the company has proven expertise and where the most impact can be made. These areas include immunology, oncology, virology and neuroscience. AbbVie has been ranked in the top three companies for the PatientView reputation survey since 2016 and has been named one of Australia’s ‘Best Places to Work’ in the Great Place to Work index for several consecutive years, including a category ranking of #7 in 2018. Originally qualified and working as a hospital pharmacist, Kirsten’s career has subsequently spanned more than 20 years in the Australian pharmaceutical industry, moving from initial clinical research and medical roles to commercial roles, and finally into senior leadership roles. Throughout her career, Kirsten has remained committed to continuing professional development. She is a Graduate of the Australian Institute of Company Directors, and has undertaken residential senior leadership programs at the London Business School, and at IMD in Switzerland. Kirsten has a breadth and depth of experience including leadership of financial performance, marketing and sales excellence, strategic planning, change management and creating high levels of employee engagement. Kirsten is on the Board of Medicines Australia, the industry association for the pharmaceutical industry. In this capacity, she is also the Chair of the Nominations Committee and is the Co-Founder of the Pharma Australia Gender Equity (PAGE) Group. In recognition of her commitment to advancing workplace gender equality, Kirsten is listed as a Pay Equity Ambassador with the Workplace Gender Equality Agency.
Dr Rob Grenfell|
Director Health and Biosecurity
Dr Rob Grenfell, a Public Health Physician, is the Director of CSIRO’s Health and Biosecurity Business Unit. Leading a broad portfolio covering Nutrition, eHealth, Medtech and Diagnostics and Biosecurity from weeds to Ebola. Rob has broad ranging public health experience including; National Medical Director at BUPA Australia New Zealand National Director Cardiovascular Health at the Heart Foundation Strategic Health Advisor to Parks Victoria Senior Medical Advisor at the Department of Health Victoria Physician in charge of travel health BHP General Practice He was a member of the Safety and Quality Outcomes Committee of the Hospital Innovation Reform Council, a member of the Victorian Quality Council, Chair of General Practice Victoria, and Member of the Health Advisory Committee of the National Health and Medical Research Council.
Dr Lachlan Henderson|
Group Chief Executive
Dr Lachlan Henderson is a medical practitioner who has 30 years’ experience in the health industry. Prior to taking on a variety of executive leadership roles, he was a General Practitioner for over a decade. Lachlan is currently Group Chief Executive of Epworth HealthCare, a role he took on in January 2017. Epworth is the largest private, not for profit hospital group in Victoria with revenue in excess of $900m, employing over 7000 staff across nine sites. In his career, Lachlan has held a variety of University and Board appointments. He is currently Vice President of the Australian Private Hospitals Association (APHA) and a Board Member of Cricket Australia.
Dr Rachel David|
Dr Michael Brydon|
Chief Executive Officer
Sydney’s Children’s Hospital Network
Dr Michael Brydon was permanently appointed to the role of Chief Executive of the Sydney Children’s Hospitals Network in July 2016. Prior to the network forming, Michael worked at Sydney Children’s Hospital, Randwick for 27 years after completing his undergraduate Medical Degree at UNSW and his Fellowship of Paediatrics in the Randwick program. His other post-graduate qualifications include a Masters of Paediatrics and a Masters of Health Administration from UNSW. In the last two decades, Michael has held an increasingly more senior management portfolio across a local, state and national agenda. As a result of these roles, he has established a wide network of professional partnerships, predominantly in the child health environment and gained significant expertise in clinical management and medical administration. Ever since entering paediatrics, Michael has advocated for children and their families, highlighting the differences in their needs and ensuring a fair allocation of resources to paediatrics.
Chief Executive Officer
Consumers Health Forum of Australia
Dr Diane Watson|
Bureau of Health Information
Dr Diane Watson is the Chief Executive of the Bureau of Health Information. She has led the establishment of three reporting agencies in Australia that use big data to drive decisions on healthcare provision nationally and locally.
Prior to joining BHI, Dr Watson was the inaugural Chief Executive Officer of the Victorian Agency for Health Information, established in 2016 to monitor and report on public and private services that stimulate quality and safety improvements, increase transparency and accountability, and inform the community. She was also the inaugural Chief Executive of the National Health Performance Authority, established by the Australian Government to monitor, and report on, the performance of 1000+ public and private hospitals and 300+ health regions.
Dr Watson was the inaugural Chief Executive of the Bureau of Health Information from 2009 to 2012. She has held senior management positions for almost 20 years measuring, monitoring and reporting on the performance of healthcare systems to drive improvements in health, care and productivity. During this time, she has set the future direction of high profile, board governed agencies and inspired a strong sense of purpose among a highly talented and specialised workforce.
Dr Shane Kelly|
Group Chief Executive Officer
St John of God
Dr Shane Kelly was appointed Group Chief Executive Officer of St John of God Health Care in June 2018. Dr Kelly completed his medical degree at the University of Western Australia, following which he worked at Sir Charles Gairdner Hospital in clinical roles. He went on to complete a Masters of Business Administration and a Masters of Public Health and took on senior management roles in Western Australia including as the Chief Executive of the Women’s and Children’s Health Service and subsequently the South Metropolitan Health Service. Before joining St John of God Health Care, Dr Kelly was Group Chief Executive Officer of Mater Misericordiae in Queensland and prior to that he was Chief Executive of the North Metropolitan Health Service. He also spent more than eight years as the Chief Executive Officer of St John of God Subiaco Hospital. Dr Kelly is a Fellow of the Royal Australasian College of Medical Administrators, the Australasian College of Health Service Management, the Australian Institute of Company Directors and the Institute of Managers and Leaders (formerly Australian Institute of Management). He is an Adjunct Professor at the University of Queensland (Faculty of Medicine and Faculty of Health and Behavioural Sciences) and an Adjunct Professor of Australian Catholic University. His main professional interests are in relation to health system performance and accountability, and the provision of safe, high quality evidence-based patient care.
Group Chief Executive Officer
Icon Group AU
The minute you meet Mark you know he is passionate about access to world-class healthcare. As the Group CEO, and a highly-regarded radiation therapist, Mark knows all too well the impact of cancer on patients, family and society. His leadership style is simple, nurture and challenge a team to deliver exceptional cancer care and grow the business to deliver that care for as many people as possible.
Since taking the reins in 2015, Mark has delivered a robust growth profile. In this time the Group has expanded into Singapore, New Zealand and China, with a significant South-East Asia reach, delivered a 50% increase in their radiation oncology footprint and driven acquisition in the chemotherapy compounding space to deliver one of Australia’s largest oncology manufacturers. Having worked in cancer care in both North America and Europe Mark led and founded Radiation Oncology Centres (ROC) which became part of Icon in 2014. He has published 25 peer reviewed scientific papers and is a frequently invited key note speaker both nationally and internationally. In 2018 he was announced as a Director on the inaugural Union of International Cancer Control’s (UICC) City Cancer Challenge Board.
Mark was a State Finalist for the Australian Institute of Management [AIM] Queensland Manager of the Year in 2014 and regional winner of the AIM Excellence Award 2015. He has a Master of Business Administration from Deakin University and is a Fellow of both the AIM and the Australian Institute of Radiography [AIR].
Hisham El Ansary|
Chief Financial & Strategy Officer
Bupa Australia & New Zealand
Australian Nursing & Midwifery Federation
Annie Butler is the Federal Secretary for the Australian Nursing and Midwifery Federation. Annie was formally appointed to the role in June 2018, having served as the Assistant Federal Secretary since March 2014, and following years of experience in the clinical, professional and industrial areas of nursing. Annie is a registered nurse with more than a decade’s experience working in public hospitals, the community and on health education projects, and a further decade working in research and education. She worked for the New South Wales Nurses and Midwives’ Association, for a further decade, as a professional officer, organiser and lead organiser, prior to moving to the national position of Assistant Federal Secretary and now holding the position of Federal Secretary Annie believes that we must fight to maintain the professions of nursing and midwifery in Australia and ensure their advancement. She is passionate about improving Australia’s system of health and aged care and the critical role nurses and midwives have to play in the future of our health system. Annie is particularly keen to see nurses drive change for improvements in Australia’s aged care sector. Annie has a degree in Health Science, an Honour’s degree in Nursing and is currently completing a Bachelor of Economics.
Executive Director - Workforce Services
Metro South Health
Director, System Transformation & Patient Experience
Agency for Clinical Innovation
Executive Director People & Culture
Dr Sally Philips|
General Manager, Health Services
Chief Executive Officer
Australian Healthcare & Hospitals Association
Australian Digital Health Agency
Angela is the Australian Digital Health Agency’s Acting Chief Clinical Information Officer. Angela is a Clinical Leadership and Health Informatics Professional with 30 years’ experience in Hospitals and Public Sector Organisations, with more than two decade’s experience as a paediatric and adult intensive care Nurse. Angela is a Fellow of the Australasian College of Health Informatics and serves as President of the ACHI Council. In 2017 Angela was awarded a Churchill Fellowship to study methods to prevent patient harm through national digital health safety governance and has recently completed travel to the UK, USA and Canada as part of the Churchill Fellowship research. The report will be published later this year.
Dr Teresa Anderson|
Sydney Local Health District
Dr Teresa Anderson, Chief Executive of the Sydney Local Health District with over 30 years’ experience as a clinician and manager in the public health system. Her roles included General Manager, Liverpool Hospital and Director, Clinical Operations, Former Sydney South West Area Health Service. A graduate of this University with a Bachelor of Applied Science (Speech Pathology), Teresa then went on to complete a PhD in Linguistics at Macquarie University on the Early Identification and Treatment of Communication Disorders in Infancy. Dr Anderson is also currently Chair of the Sydney Research Council, a partnership between the University of Sydney, Sydney Local Health District and the Medical Research Institutes.
Professor Frank Tracey|
Executive Director Clinical Services
Children’s Health Queensland Hospital and Health Service
Frank Tracey is the Executive Director Clinical Services at Children’s Health Queensland Hospital and Health Service (CHQ HHS). He holds a clinical operational portfolio and leads the Planning Improvement and Innovation functions for the organisation. Frank has more than 30 years’ experience working in health systems. This experience includes executive roles in large health organisations. Frank has a clinical background in nursing and holds advanced qualifications in health management and governance. His extensive experience in health commissioning and provision in clinical and community settings is complemented by strong managerial and leadership skills, and an applied interest in population health planning and translational health research. While working in both government and non-government roles Frank has focused on delivering sustainable health strategies that serve the best interests of patients, health professionals, the broader health system and the community.
Professor Anna Peeters|
Institute for Health Transformation
Chief Executive Officer
Chief Executive Officer
Macquarie University Hospital & Clinical Associates
Janssen Australia & New Zealand
Bruce Goodwin’s career with the Johnson & Johnson family of companies spans thirty five years.
He has been in General Management roles for the last ten years including two terms in his current role of Managing Director Janssen Australia and New Zealand, and also three years as President and Representative Director Janssen Japan.
Prior to General Management he has held Management Board Director positions in Sales and Marketing and in Finance, as well as having gained valuable experience in Global Licensing and Acquisitions. His service with Johnson & Johnson outside of his home country, Australia, includes postings to Janssen Japan, Janssen Belgium and Janssen United Kingdom.
Bruce is a respected Industry Leader and is currently an elected Director and Board Member of Medicines Australia, a role he has also held previously. Whilst in Japan he served as the Vice Chair of the Japan Based Executive Committee of the Pharmaceutical Research and Manufacturers of America (PhRMA).
Bruce has a strong track record in advocating for policies that support timely and affordable access to innovative medicines and has recently been appointed as a Director and Board member of the Australian Genomic Cancer Medicine Program. In 2017 he was also a key member of the Cancer Drugs Access Committee.
Bruce holds an Economics degree from Macquarie University, an MBA from Macquarie Graduate School of Management, and is a Graduate Member of the Australian Institute of Company Directors (GAICD).
Chief Executive Officer
Ian McCrae founded Orion Health in 1993, an award-winning, global provider of healthcare information technology advancing population health and precision medicine solutions. Passionate about the role that technology plays in making personalised healthcare a reality, Ian led the development of the company’s flagship products – Rhapsody Integration Engine and Amadeus. Amadeus, Orion’s big data cloud-based platform, helps manage more than a 100 million patients records globally. Ian holds a Masters in Engineering Science and a Bachelor of Engineering from the University of Auckland, New Zealand.
Chief Digital Health Officer
Metro North Hospital and Health Service
A/ Prof Clair Sullivan is currently the Chief Digital Health Officer at Metro North Hospital and Health Service. A/ Prof Sullivan graduated with Honours in Medicine and a Research Doctorate in Medicine (UK). She is a fellow of both the Royal Australasian College of Physicians and the Australian College of Health Informatics. She has been appointed Associate Professor of Clinical Informatics at the University of Queensland and is widely published in clinical informatics and serves on several national advisory boards for digital health.
Systematic change is erupting across the entire health ecosystem. The rising burden of chronic disease, a wave of consumer expectation and a storm of data have all collided, creating a climate where longstanding models, definitions and outcomes are being challenged. How are healthcare leaders reconciling competing funding priorities, and what areas are being compromised? Which policy developments are helping accelerate the unification of disparate health systems? What can be done to remove friction and improve cooperation between federal and state governments?
Healthcare can no longer resist the tides of empowerment changing the consumer landscape. While the information asymmetry between clinicians and patients is striking, consumer expectations for a streamlined, reliable, and secure user experience are gathering real momentum with just cause. How can we empower patients to personally articulate the outcomes that truly matter to them? And is it possible to reconcile these individual outcomes at a systems level under a more holistic approach to healthcare? Is greater transparency the master-key for unlocking patient empowerment?
Any systems change that is resisted or rejected by clinicians is superficial. Architects of transformation are going to greater lengths to understand, respond to, and ultimately remove the barriers to buy-in from clinicians. How are executives engaging with personnel on the frontline to implement transformations of utility? And how are leaders overcoming intergenerational resistances to transformation and digital apathy? How are communication channels evolving to bridge the disconnect between clinicians and executive leadership? Are our existing mental health practices failing younger clinicians?
There is immense and unrealised potential in health data to improve patient outcomes. However, this utility is being strangled by tangible and mutating threats around data governance, privacy, and cyber-security. How can executives direct the swathes of data being collected towards discernible patient-led outcomes? How are institutions structuring patient information to buy clinicians time? Should executives be reducing data to an appreciable asset and sending a message to the Board? And how are executives countering the palpable risk of aggregating high-value medical records?
We can no longer deny the transformative power of technology to radically improve patient outcomes. The depth of change envisaged by technology is as formidable as it is necessary on the path to securing the health of the nation. How are leaders forecasting technological ROI to ensure that outcomes are achieved relative to the cost of achieving them? And how are extensive system changes being justified before the Board given the pace of technological redundancy? Is EMR the bedrock of interoperability it was promised to be? And is technology resolving or confusing risk and accountability in healthcare?
At a systems level, the gravity of change impacting healthcare is rarely overstated. The escalating pressure on leaders to navigate this dynamic environment however warrants greater attention. How are executives building the necessary knowledge and experience to lead with confidence in this interdisciplinary climate? What strategies are executives adopting to build change momentum and reconcile the diverging interests of diverse stakeholder groups? And how are conservative managerial approaches evolving through transformations to ensure greater system adoption?
Digital players with an eye for opportunity have turned their gaze on healthcare. As commercial environments collide and industry lines become blurred, the scope for partnerships is limited only by the complexity of their execution. How can we protect intellectual property in collaborative environments to deliver new more capable systems? How are new entrants from the technology and retail spaces redefining our approach to the patient experience? How are healthcare leaders engaging in cooperative, bipartisan conversations around healthcare policy? And what regulatory changes are required to more fully integrate external solutions into the wider health ecosystem?
Competing against geography with a diminishing chest of funds, healthcare leaders are now turning their attention to technology to bring patients closer. These efforts are fueled by a broader shift in thinking, an interrogation of existing models of care delivery to secure affordability, accessibility and sustainability. How is technology creating new avenues of care for isolated communities? How are these experiences translating into metro areas, and what can each learn from the other? What is being done to improve health literacy and reduce health inequalities across the nation?
Infrastructure is the physical site where population, commercial and political pressures meet. It is also the cornerstone of complex system transformation. While there are natural limitations on the longevity of infrastructure, do we fully understand how the increased pace of technological redundancy is impacting large-scale projects? And how can we prevent health infrastructure from being wielded as a political weapon for partisan outcomes? How are leaders achieving a synergy between clinician and business-led outcomes? What role does infrastructure play in facilitating a move to new models of care delivery?
Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organisations in more than 100 countries use Kronos to control labour costs, minimise compliance risk, and improve workforce productivity.
The Australian Digital Health Agency officially commenced operations on 1 July 2016 and is tasked with improving health outcomes for all Australians through the delivery of Australia’s National Digital Health Strategy – Safe, seamless and secure in collaboration with partners across the community.
The Agency is the System Operator of My Health Record, which is an electronic summary of an individual’s heath information that can be shared securely online between the individual and registered healthcare providers involved in their care to support improved decision making and continuity of care.
Celebrating its 4th year, the Healthcare Leaders Forum is unparalleled in the level of delegates and speakers it attracts. A strict screening process and strong delegate focus ensures a senior executive only event to discuss the future of healthcare in Australia.
A unique sponsor format will position you and your brand as a thought-leader amongst the decision makers in Healthcare. From knowledge sharing, to brand exposure and lead generation, sponsors have an effective platform to engage this audience, before, during and after the event.
As a marketing platform to demonstrate expertise, credibility and grow your business within the healthcare industry, the Healthcare Leaders Forum offers unrivalled cut-through.
This event was sold out in 2018
Angel Gomez – Commercial Director
Tel: 02 80904363
Email: [email protected]
|Packages||Early Bird Price Per Delegate (Ends 10 May)||Standard Price Per Delegate|
|Healthcare Professional: 1-2 Delegates||$1800 + GST||$2200 + GST|
|Healthcare Professional: 3-5 Delegates||$1620 + GST||$1980 + GST|
|Healthcare Professional: 6-9 Delegates||$1440 + GST||$1760 + GST|
|Healthcare Professional: 10+ Delegates||$1260 + GST||$1540 + GST|
Please note if you are a Service Provider to healthcare professionals, email [email protected] to register.
Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to speaker presentations. Please note: not all speakers choose to provide presentation papers. One delegate pass is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.
Payment & Discounts:
Payment of invoice is due within 7 days of registration. A 3% surcharge is payable for all credit card transactions. Only one promotional discount code can be applied per registrant. All prices quoted are inclusive of GST. Payment in full is required by the first day of the event. Please note: Registrations made within 7 days of the event can only be paid via credit card.
Connect Media and Communication Group Pty Ltd endeavors to ensure the conference programme and speaker line-up is correct at the time of the event. All advertised details are correct at time of publishing. Due to unforeseen circumstances Connect Media and Communication Group Pty Ltd reserves the right to alter the programme prior to the event without notice. We also reserve the right to cancel or postpone this event when full refunds will be issued. Connect Media and Communication Group Pty Ltd reserves the right to deny access to any individual that engages in or is alleged to engage in practices that are considered unprofessional and inappropriate for a business conference. We reserve the right to deny access to delegates that may affect the client / vendor ratio of attendance in favour of the interests of sponsors and commercial partners of the event.
Photography and Video
Connect Media and Communication Group Pty Ltd may take photographs and/or video of the event you are attending and in doing so your image may be included in the photographs and videos reproduced and distributed by Connect Media and Communication Group Pty Ltd in any medium to any part of the world. By attending the event you irrevocably agree to submit your image for reproduction by Connect Media and Communication Group Pty Ltd in distributing marketing material and/or video footage of the events. Should a delegate not agree to the above image release, they must advise [email protected]
A substitute delegate is welcome at any time provided the request is made in writing. A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.
Full payment is required within 7 days of registration – if payment is not received in this time and cancellation is requested more than 10 days after registration – payment is to be honoured.
Frequently Asked Questions (FAQ)
What’s included in my delegate pass?
A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, and access to provided speaker presentations.
Is there a group booking discount?
Yes – groups of 3 people or more are entitled to a discount. Full discount information is available on our registration page. If you have any questions about how group bookings work, please contact [email protected]
Can I transfer my pass?
A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to [email protected]
How do I receive my delegate pass?
Following the completion of your registration and payment, you will receive an email confirmation. We will contact you via email one week before the event to provide final information regarding your participation. Delegate badges and all event material will be provided upon arrival at the event – nothing will be sent in the post.
Is media registration available?
No, this is a closed and confidential event. Media registrations are not available.
A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.
What is a Service Provider?
A service provider refers to an individual or organisation who supplies products and/or services to the primary audience of healthcare industry.
Service providers may only have one representative at the event. A delegate pass is entry for one person only, passes cannot be shared. All service providers who apply for a pass will be reviewed internally before a registration is completed.
Will there be a delegate list available?
No, Connect Media does not provide delegate lists to attendees