Matthew joined NHS England in May 2016 from the Cerner Group, where he was Senior Vice President for Population Health and Global Strategy. He is responsible for national performance of the NHS against the NHS Constitution Standards, assurance of Clinical Commissioning Groups, achieving digital transformation, and information and technology programmes.

He has over 25 years’ experience in health care services, and has worked in the Department of Health and the Prime Minister’s Office of Public Service Reform.

Matthew began his career at Guys and St Thomas’ Hospital in the early 1990s, and went on to become Director of Clinical Services of Heatherwood and Wexham Park Hospital and later Chief Executive of the Royal Surrey County Hospital.

He is visiting professor and chair of the advisory committee in the School of Health Management at the University of Surrey and Member of the Editorial Board for the Journal of Population Health Management.

Dr Henry Cutler is the inaugural director of the Centre for the Health Economy at Macquarie University, where he investigates the Health Economy at the macro level, with particular focus on the interdependencies of these systems with each other, and the broader economy.

Henry has led or co-authored over 90 health economics research publications on a broad range of topics for federal and state government departments, government agencies, and Australian and international non-government organisations.

His research focuses on economic evaluation, policy analysis, and forecasting in health and human services using a variety of economic tools and modelling techniques. He has undertaken major studies on health and aged care reform, private health insurance, hospital efficiency, pharmaceuticals, medical devices, blood products, integrated care, hearing services, health care workforce, and mental health care. He regularly comments in the media on health care related topics, including for the ABC, Australian Financial Review, The Australian, and other media outlets.

Henry is also an investigator within the NHMRC Centre for Research Excellence in Digital Health, NHMRC Centre for Suicide Prevention, Macquarie University’s Centre for Emotional Health and Macquarie University’s Centre for Reading.

He has a PhD from UNSW, where his research focused on measuring patient preferences for healthcare system performance, and increasing allocative efficiency within the health care system. Prior to Macquarie University, Henry was the national lead of KPMG’s health economics group, and led the Sydney health and social policy team at Access Economics. He was also a senior economist at the Centre for International Economics.

Dr Anthony (Tony) Bartone was elected Federal President of the AMA in May 2018, having served as Vice President since May 2016.  He served as President of AMA Victoria (AMA VIC) from 2014 to 2016, and as Vice President of AMA VIC from 2012 to 2014.

Dr Bartone is an experienced General Practitioner and management executive, working in two General Practices in the northern suburbs of Melbourne. His principal specialty interests include men’s Health, mental health counselling, care co-ordination of patients with multiple chronic illnesses, and aged care. Dr Bartone graduated from Melbourne University in 1984 after completing his residency at St Vincent’s Hospital in Melbourne, and obtained his fellowship with the Royal Australian College of General Practitioners in 1990.

Dr Bartone also completed a Master of Business Administration from the Melbourne Business School in 2004 with First Class Honours average.

Dr Bartone has held many Federal AMA Council and Committee positions since 2008, including serving as a member of the AMA Council of General Practice.

At the 2016 AMA National Conference, Dr Bartone was awarded Fellowship of the Association in recognition of his outstanding services to the AMA and as a mark of the high esteem in which he is held by Fellow members.

Professor Keith McNeil plays a key role in the clinical leadership of the statewide eHealth program. He works closely with key stakeholders to maximise the clinical and patient safety benefits associated with technology in the healthcare setting, while minimising risk.

Prof McNeil has previously worked within Queensland Health as the Head of Transplant Services at The Prince Charles Hospital, Chief Executive Officer at Royal Brisbane and Women’s Hospital, and Chief Executive Metro North Hospital and Health Service.

More recently, Prof McNeil was Chief Clinical Information Officer, National Health Service, United Kingdom following roles as Chief Executive Officer at Addenbooke’s Hospital and Cambridge University Hospital Foundation Trust.

As the Chief Medical Officer for Medibank Private, Linda is uniquely positioned to support healthcare reform that can improve health outcomes, patient experience and the affordability of healthcare for all Australians.  She is committed to applying evidence and best practice to deliver measurable improvements in health.

Linda’s broad health experience in senior executive roles has shaped her understanding that a collaborative and results orientated approach is required to effectively implement change in our health system.

As well as her CMO role with Medibank, Linda is a member of the Australian Digital Health Agency Safety and Quality Governance Committee and the Australian College of Sports and Exercise Physicians Standards Committee.

Dr Lance Emerson is the Chief Executive Officer of the Victorian Agency for Health Information (VAHI). Lance works with the VAHI team to drive improvements in safety and quality in Victorian health services through the provision of high quality health service performance information.

Lance has a passion for development and maintenance of information systems to improve consumer care, and has a PhD in the use of clinical indicators to guide better care and improve health outcomes. He has extensive experience in running specialist health organisations, having most recently been CEO of the Pharmaceutical Society of Australia (PSA) and prior to that, CEO of the Australian Research and Alliance for Children and Youth (ARACY).

Kirsten O’Doherty is the ANZ General Manager of biopharmaceutical company, AbbVie where she leads a team of 300+ staff across Australia and New Zealand. She is a member of the AbbVie regional leadership team in Asia, including Japan. AbbVie is focused on discovering, developing, and delivering medicines in therapeutic areas where the company has proven expertise and where the most impact can be made. These areas include immunology, oncology, virology and neuroscience. AbbVie has been ranked in the top three companies for the PatientView reputation survey since 2016 and has been named one of Australia’s ‘Best Places to Work’ in the Great Place to Work index for several consecutive years, including a category ranking of #7 in 2018. Originally qualified and working as a hospital pharmacist, Kirsten’s career has subsequently spanned more than 20 years in the Australian pharmaceutical industry, moving from initial clinical research and medical roles to commercial roles, and finally into senior leadership roles. Throughout her career, Kirsten has remained committed to continuing professional development. She is a Graduate of the Australian Institute of Company Directors, and has undertaken residential senior leadership programs at the London Business School, and at IMD in Switzerland. Kirsten has a breadth and depth of experience including leadership of financial performance, marketing and sales excellence, strategic planning, change management and creating high levels of employee engagement. Kirsten is on the Board of Medicines Australia, the industry association for the pharmaceutical industry. In this capacity, she is also the Chair of the Nominations Committee and is the Co-Founder of the Pharma Australia Gender Equity (PAGE) Group. In recognition of her commitment to advancing workplace gender equality, Kirsten is listed as a Pay Equity Ambassador with the Workplace Gender Equality Agency.

Dr Rob Grenfell, a Public Health Physician, is the Director of CSIRO’s Health and Biosecurity Business Unit. Leading a broad portfolio covering Nutrition, eHealth, Medtech and Diagnostics and Biosecurity from weeds to Ebola. Rob has broad ranging public health experience including; National Medical Director at BUPA Australia New Zealand National Director Cardiovascular Health at the Heart Foundation Strategic Health Advisor to Parks Victoria Senior Medical Advisor at the Department of Health Victoria Physician in charge of travel health BHP General Practice He was a member of the Safety and Quality Outcomes Committee of the Hospital Innovation Reform Council, a member of the Victorian Quality Council, Chair of General Practice Victoria, and Member of the Health Advisory Committee of the National Health and Medical Research Council.

Tim Kelsey is Chief Executive of the Australian Digital Health Agency which is responsible for all national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety. He was formerly National Director for Patients and Information in NHS England – a role which combined the functions of chief technology and information officer with responsibility for patient and public participation. He took up the post in 2012 after serving as the British government’s first Executive Director of Transparency and Open Data. He was also National Information Director for health and care in England and Chair of the National Information Board which advises the Secretary of State on national priorities for data and technology. Tim is a leading advocate of a popular knowledge revolution in health and care and, in 2000, was co-founder of Dr Foster, a company which pioneered publication of patient outcomes in healthcare. He is also an internationally regarded expert in digital transformation of the customer experience in healthcare. In 2007, he launched NHS Choices, the national online health information service (www.nhs.uk) which now reports around 40 million users per month. In 2014 Tim was named one of the 500 most influential people in the UK by The Sunday Times. Before Dr Foster, Tim was a national newspaper journalist and a television reporter. He worked for the Independent and the Sunday Times, as well as Channel 4 and the BBC. He is co-author with Roger Taylor of Transparency and the Open Society which was published by Policy Press and the University of Chicago in 2016. Tim is visiting professor in the Institute of Global Health Innovation at Imperial College London.

Dr Lachlan Henderson is a medical practitioner who has 30 years’ experience in the health industry. Prior to taking on a variety of executive leadership roles, he was a General Practitioner for over a decade. Lachlan is currently Group Chief Executive of Epworth HealthCare, a role he took on in January 2017. Epworth is the largest private, not for profit hospital group in Victoria with revenue in excess of $900m, employing over 7000 staff across nine sites. In his career, Lachlan has held a variety of University and Board appointments. He is currently Vice President of the Australian Private Hospitals Association (APHA) and a Board Member of Cricket Australia.

Bruce Goodwin’s career with the Johnson & Johnson family of companies spans thirty five years.

He has been in General Management roles for the last ten years including two terms in his current role of Managing Director Janssen Australia and New Zealand, and also three years as President and Representative Director Janssen Japan.

Prior to General Management he has held Management Board Director positions in Sales and Marketing and in Finance, as well as having gained valuable experience in Global Licensing and Acquisitions. His service with Johnson & Johnson outside of his home country, Australia, includes postings to Janssen Japan, Janssen Belgium and Janssen United Kingdom.

Bruce is a respected Industry Leader and is currently an elected Director and Board Member of Medicines Australia, a role he has also held previously. Whilst in Japan he served as the Vice Chair of the Japan Based Executive Committee of the Pharmaceutical Research and Manufacturers of America (PhRMA).

Bruce has a strong track record in advocating for policies that support timely and affordable access to innovative medicines and has recently been appointed as a Director and Board member of the Australian Genomic Cancer Medicine Program. In 2017 he was also a key member of the Cancer Drugs Access Committee.

Bruce holds an Economics degree from Macquarie University, an MBA from Macquarie Graduate School of Management, and is a Graduate Member of the Australian Institute of Company Directors (GAICD).

Ian McCrae founded Orion Health in 1993, an award-winning, global provider of healthcare information technology advancing population health and precision medicine solutions. Passionate about the role that technology plays in making personalised healthcare a reality, Ian led the development of the company’s flagship products – Rhapsody Integration Engine and Amadeus. Amadeus, Orion’s big data cloud-based platform, helps manage more than a 100 million patients records globally. Ian holds a Masters in Engineering Science and a Bachelor of Engineering from the University of Auckland, New Zealand.

Georges has been working in human resources for more than 10 years focussing initially in employment relations and then expanding his portfolio to work in the broader HR spectrum. He joined the Logan Bayside Health Network in April 2018 as the Director of Workforce Services. Prior to this, Georges has worked in statewide roles in the Department of Health, the ICT provider eHealth Queensland and other Hospitals as well as working in the private sector with a national cement company. Georges current role is a broad people role with the upcoming and significant redevelopment of the Logan Hospital and the accompanying workforce planning being a key focus. Georges main objectives is utilising co-design principles in ensuring the workforce plan is led by the staff in collaboration with clients.

A/ Prof Clair Sullivan is currently the Chief Digital Health Officer at Metro North Hospital and Health Service. A/ Prof Sullivan graduated with Honours in Medicine and a Research Doctorate in Medicine (UK). She is a fellow of both the Royal Australasian College of Physicians and the Australian College of Health Informatics. She has been appointed Associate Professor of Clinical Informatics at the University of Queensland and is widely published in clinical informatics and serves on several national advisory boards for digital health.

Over the past 12 years, Graeme has held a number of executive roles, including chief executive for North Sydney Local Health District. His knowledge of both clinical and corporate services includes a strong focus on system performance through healthy relationships. Graeme has accumulated significant experience in all aspects of leadership in both the public and private sectors. He takes great pride in being able to deliver highly complex clinical services through high performing teams. His breadth of knowledge spans facility, district and statewide environments and enables him to couple strategic direction with the broader improvement and research goals, including ensuring optimal provision of safe, high quality and timely clinical services in-line with the needs of the community and the health system. With patients as his principal focus, Graeme strives to support NSW Health to deliver high-quality care and brings a simple motto to each discussion – “what if it was your mum?”

Bruce Winzar is the Executive Director of Innovation & Digital Services and Chief Information Officer responsible for Information Technology, Architectures and Applications, Innovation & Research at Bendigo Health. Bruce is also the Executive Sponsor for the new Bendigo Hospital ICT and ePR project. Bruce has been in the ICT industry since 1976 and has held several senior ICT roles within both the private and public sector. Bruce has pursued a lead role in specifying and supervising the delivery of new models for services in health and local government, and provided project management for a range of large projects funded by both State and Federal Government.

Dr Rachel David is an expert on healthcare policy and financing, and is currently the chief executive of Private Healthcare Australia, the industry peak body representing health funds. Formerly a medical practitioner, she is dedicated to harnessing medical best practice and policy to improve health outcomes in the community. Previously a senior advisor to the Federal Health Minister between 1996 and 2000, her relationships in the government sector and Australian business community extend to the highest levels.

Dr David has worked with the international pharmaceutical, biotechnology and medical devices industries for more than a decade, including Australian biotech leader CSL, Pfizer and Johnson & Johnson.  On the senior management team of CSL Ltd, she played a pivotal role in making the cervical cancer vaccine Gardasil available to Australian women, and later boys.  She has also been a founding practice manager of the McKinsey & Company health and government sector practice in Australia.

In her current role, Dr David undertakes policy and advocacy work, as well as thought leadership for Australia’s major health funds.

Dr Michael Brydon was permanently appointed to the role of Chief Executive of the Sydney Children’s Hospitals Network in July 2016. Prior to the network forming, Michael worked at Sydney Children’s Hospital, Randwick for 27 years after completing his undergraduate Medical Degree at UNSW and his Fellowship of Paediatrics in the Randwick program. His other post-graduate qualifications include a Masters of Paediatrics and a Masters of Health Administration from UNSW. In the last two decades, Michael has held an increasingly more senior management portfolio across a local, state and national agenda. As a result of these roles, he has established a wide network of professional partnerships, predominantly in the child health environment and gained significant expertise in clinical management and medical administration. Ever since entering paediatrics, Michael has advocated for children and their families, highlighting the differences in their needs and ensuring a fair allocation of resources to paediatrics.

Leanne is the Chief Executive Officer of the Consumers Health Forum of Australia. She is a health advocate and service executive with over thirty years’ experience in health and social policy, program and service development. Leanne has held executive positions within federal government and in national and state non-government organisations. Leanne is Board Director of Coordinare South East New South Wales’ Primary Health Network, the Ozhelp Foundation, PainAustralia and the Advancing Practice Advisory Board. She is the Independent Chair of Coordinare’s Community Advisory Committee. She is also a member of the Australian Pharmacy Council and NSW Agency for Clinical Innovation’s International Expert Advisory Committee. Leanne has tertiary qualifications in communications and business. She is a member of both the Australian Institute of Company Directors and the Australian Institute of Management.

Dr Diane Watson is the Chief Executive of the Bureau of Health Information. She has led the establishment of three reporting agencies in Australia that use big data to drive decisions on healthcare provision nationally and locally.

Prior to joining BHI, Dr Watson was the inaugural Chief Executive Officer of the Victorian Agency for Health Information, established in 2016 to monitor and report on public and private services that stimulate quality and safety improvements, increase transparency and accountability, and inform the community. She was also the inaugural Chief Executive of the National Health Performance Authority, established by the Australian Government to monitor, and report on, the performance of 1000+ public and private hospitals and 300+ health regions.

Dr Watson was the inaugural Chief Executive of the Bureau of Health Information from 2009 to 2012. She has held senior management positions for almost 20 years measuring, monitoring and reporting on the performance of healthcare systems to drive improvements in health, care and productivity. During this time, she has set the future direction of high profile, board governed agencies and inspired a strong sense of purpose among a highly talented and specialised workforce.

Donna has over 25 years’ experience as a clinician, educator, manager and leader in a variety of public and private healthcare environments. In her current role as CEO Mater Education, she’s responsible for leading learning and development across the Mater Group, as well as the commercial operations of a not for profit Registered Training Organisation, delivering nationally accredited qualifications, simulation services, clinical education and continuing professional development programs for the healthcare workforce. Donna has academic appointments with UQ and ACU and holds qualifications in nursing, education leadership & management, project management and training and assessment. Donna is a member of the Australian Institute of Company Directors and is currently the Deputy Board Chair of True Relationships and Reproductive Health and a Board Director for Jobs Queensland.

Dr Shane Kelly was appointed Group Chief Executive Officer of St John of God Health Care in June 2018. Dr Kelly completed his medical degree at the University of Western Australia, following which he worked at Sir Charles Gairdner Hospital in clinical roles. He went on to complete a Masters of Business Administration and a Masters of Public Health and took on senior management roles in Western Australia including as the Chief Executive of the Women’s and Children’s Health Service and subsequently the South Metropolitan Health Service. Before joining St John of God Health Care, Dr Kelly was Group Chief Executive Officer of Mater Misericordiae in Queensland and prior to that he was Chief Executive of the North Metropolitan Health Service. He also spent more than eight years as the Chief Executive Officer of St John of God Subiaco Hospital. Dr Kelly is a Fellow of the Royal Australasian College of Medical Administrators, the Australasian College of Health Service Management, the Australian Institute of Company Directors and the Institute of Managers and Leaders (formerly Australian Institute of Management). He is an Adjunct Professor at the University of Queensland (Faculty of Medicine and Faculty of Health and Behavioural Sciences) and an Adjunct Professor of Australian Catholic University. His main professional interests are in relation to health system performance and accountability, and the provision of safe, high quality evidence-based patient care.

The minute you meet Mark you know he is passionate about access to world-class healthcare. As the Group CEO, and a highly-regarded radiation therapist, Mark knows all too well the impact of cancer on patients, family and society. His leadership style is simple, nurture and challenge a team to deliver exceptional cancer care and grow the business to deliver that care for as many people as possible.

Since taking the reins in 2015, Mark has delivered a robust growth profile. In this time the Group has expanded into Singapore, New Zealand and China, with a significant South-East Asia reach, delivered a 50% increase in their radiation oncology footprint and driven acquisition in the chemotherapy compounding space to deliver one of Australia’s largest oncology manufacturers. Having worked in cancer care in both North America and Europe Mark led and founded Radiation Oncology Centres (ROC) which became part of Icon in 2014. He has published 25 peer reviewed scientific papers and is a frequently invited key note speaker both nationally and internationally. In 2018 he was announced as a Director on the inaugural Union of International Cancer Control’s (UICC) City Cancer Challenge Board.

Mark was a State Finalist for the Australian Institute of Management [AIM] Queensland Manager of the Year in 2014 and regional winner of the AIM Excellence Award 2015. He has a Master of Business Administration from Deakin University and is a Fellow of both the AIM and the Australian Institute of Radiography [AIR].

Hisham is Bupa Australia & New Zealand’s Chief Financial and Strategy Officer (CFSO).

He was previously managing director of Bupa Health Services, overseeing the company’s dental, optical, health coaching and medical assessment services to more than 1.5 million customers across 260 locations.

He joined Bupa as CFO in 2008 where he played a key role in the integration of MBF and the acquisition and establishment of a number of new subsidiary health companies. Hisham then moved into the new role Director of Strategy and Development, where he ran these companies as an emerging business portfolio, in addition to leading the strategy, acquisitions and business development function for Bupa in Australia and New Zealand between 2011 to June 2014.

Prior to joining Bupa, Hisham was CFO of department store, Myer. Over the past 30 years, he has held senior executive roles in a variety of industries including retail, energy, aviation and construction.

Hisham’s qualifications include a Bachelor of Economics and Master of Business Administration. He is a Fellow of CPA Australia and a Fellow of the Australian Institute of Company Directors. He is also a director of children’s charity, Very Special Kids, and a number of Bupa companies.

Dr Teresa Anderson, Chief Executive of the Sydney Local Health District with over 30 years’ experience as a clinician and manager in the public health system. Her roles included General Manager, Liverpool Hospital and Director, Clinical Operations, Former Sydney South West Area Health Service. A graduate of this University with a Bachelor of Applied Science (Speech Pathology), Teresa then went on to complete a PhD in Linguistics at Macquarie University on the Early Identification and Treatment of Communication Disorders in Infancy. Dr Anderson is also currently Chair of the Sydney Research Council, a partnership between the University of Sydney, Sydney Local Health District and the Medical Research Institutes.

Walter has over 25 years’ experience in health care & human services in Australia, South East Asia & the United Kingdom. Walter’s experience spans a variety of organisational situations in the private, not for profit, & public sectors. Walter has just commenced a new role as CEO of Macquarie University Hospital and Clinical Services, after seven years as CEO of WentWest, the Western Sydney Primary Health Network.

Walter has had a strong interest in health equity, innovation, reform and quality improvement, leading integrated care and commissioning initiatives that have sought to improve outcomes for people and the community. He has led discussion about the Quadruple Aim in the Australian context and the implementation of models of integrated and team-based care, translating into the practice international best practice developments such the patient reported measures, patient centred medical home, and pharmacists in general practice. He has had a long history leading and working closely in partnership with hospitals, GPs and service providers and consumers, incorporating patient reported measures to drive the improvement in outcome. Some of this has been reported nationally and internationally, including in the Australian Productivity Commission’s ‘Shifting the Dial’ Reports in 2017.

Walter has qualified for a Bachelor of Commerce and Graduate Diploma in Health Services Management from the University of Newcastle, a Master of Business and Technology from the University of NSW, Graduate of the Australian Institute of Company Directors and has an appointment as Adjunct Associate Professor with Western Sydney University. Walter has held numerous Board and Advisory positions and is currently a Board Member of the Australian Healthcare and Hospitals Association and a Member of the NSW Ambulance Advisory Board.

Dr Christine Dennis joined the Australian Council on Healthcare Standards (ACHS) in July 2014 as the Chief Executive Officer.

Trained as a Registered Nurse / Midwife, Christine has worked in the Australian health care system for over 40 years. Practising clinically for the first 20 years, the past 15 plus years have included senior roles in policy and planning, health system operations and, in Chief Operating Officer/Chief Executive Officer roles in both South Australia and the Northern Territory. She has led multifaceted change, safety and quality improvement programs aimed at raising organisational performance, and integrating service delivery across healthcare systems. Her current position incorporates overseeing the delivery of ACHS’s objectives within the Australian domestic market and, in international markets including Hong Kong, China, Indonesia and the Middle East.

Dr Dennis has also been an invited lecturer at the University of Technology Sydney and the University of Tasmania (Sydney Campus) and has recently been appointed as the Chief Examiner (Australia) for the Australasian College of Health Service Management. In 2018, she was elected as an inaugural member of the International Academy of Safety and Quality.

She has tertiary qualifications in nursing and health service management; has a Doctorate of Business (University of South Australia) and is a Fellow of the Australasian College of Health Service Management.

Her doctoral thesis was titled ‘The Problematic Nature of Strategic Planning in the Public Health System’.

Ged is CEO of Sonic Clinical Services, an organisation that includes Australia’s largest General Practice and Occupational Health businesses as well as Australian Skin Cancer Clinics, Lifescreen, Sonic Nurse Connect and Precedence Health. Prior to being appointed CEO of Sonic Clinical Services in 2017, Ged was CEO of IPN Medical Centres from 2015. Ged has been a GP with IPN for over ten years, working in The Mosman Practice on Sydney’s Lower North Shore. He became NSW Medical Director in 2009 and then Chief Medical Officer of IPN in 2011, a role that supported GPs working with IPN through a collaborative approach to clinical advice, mentoring and on-going training. Ged has a broad experience of general practice in both rural and metropolitan settings in Australia and abroad. He has been a practice owner, worked in the private health industry and in occupational health as well as general practice. He obtained his medical degree at the University of Liverpool in England in 1988 but conducted his specialist GP education between Australia and the UK. Ged is passionate about innovation, collaborative leadership and investing in the future of primary care.

Dave Waters leads the HR function for Metro South Health– the major provider of public health services in Brisbane’s south, and the Logan, Redlands and Scenic Rim regions of Queensland with more than 15,000 employees. His previous roles include Chief Human Resources Officer for both the state’s health and transport departments and head of employee relations for the Queensland health and education agencies. Dave’s professional pathway, including careers as a journalist and union official, has provided him with a unique perspective on the people and culture challenges facing the public sector and business functions more broadly. He is passionate about opportunities in the areas of digital transformation, leadership and culture to drive sustainable public healthcare. Dave lives in Brisbane with his wife Dr Erin Waters and three children Juliana, Laurence and Anabel.

Raj Verma has been involved in working with clinicians, managers, executives and patients in improving health systems since 1995. Raj has delivered many large scale projects through structured project management, significant stakeholder engagement, and a focus on deliverables and results.

Raj has worked to improve the efficiency and effectiveness of health care services through new models of care at almost every point of the patient journey. These include models of Emergency Care, redesigning Hospital in the Home services, Integrated Care, Improving Patient Experience and creating the NSW Patient Experience Survey.

He has been involved in running and sponsoring the NSW Centre for Healthcare Redesign since its inception in 2007.

Raj gained his initial clinical experience working as a hospital Medical Laboratory Scientist at Royal Darwin Hospital.

Raj is passionate about service improvement and innovation.

Twitter: @raj_verma1

Sally joined TAL in April 2016 as General Manager, Health after 7 years at Macquarie Life where she was responsible for managing the underwriting and claims teams as well as leading the insurance proposition.

Sally has a background as a medical doctor and has spent nearly 20 years in the Australian, South African and UK Insurance industry working in strategic leadership positions covering most aspects of life insurance. She has extensive experience in product, claims and underwriting, and in particular the ability to review these functions from a customer perspective as well as a business point of view.

Sally is passionate about challenging the norm, and is always looking for innovative ways to deliver to the needs of customers both from a product, risk and service perspective. Her role managing the Health Services team at TAL allows her to focus on adding value from a holistic health and medical perspective throughout the customer journey, whilst supporting internal health technical capabilities.

Alison Verhoeven is Chief Executive of the Australian Healthcare and Hospitals Association, the independent peak membership body and advocate for the Australian healthcare system and a national voice for universally accessible, high quality healthcare in Australia.  Its members include public and not-for-profit hospitals, primary health networks, primary and community health services, universities and individual health leaders.  Ms Verhoeven has broad experience in health, education, corporate governance and communications, and has worked in both the private and public sectors in Australia, the Asia-Pacific region, and Europe.

Annie Butler is the Federal Secretary for the Australian Nursing and Midwifery Federation. Annie was formally appointed to the role in June 2018, having served as the Assistant Federal Secretary since March 2014, and following years of experience in the clinical, professional and industrial areas of nursing. Annie is a registered nurse with more than a decade’s experience working in public hospitals, the community and on health education projects, and a further decade working in research and education. She worked for the New South Wales Nurses and Midwives’ Association, for a further decade, as a professional officer, organiser and lead organiser, prior to moving to the national position of Assistant Federal Secretary and now holding the position of Federal Secretary Annie believes that we must fight to maintain the professions of nursing and midwifery in Australia and ensure their advancement. She is passionate about improving Australia’s system of health and aged care and the critical role nurses and midwives have to play in the future of our health system. Annie is particularly keen to see nurses drive change for improvements in Australia’s aged care sector. Annie has a degree in Health Science, an Honour’s degree in Nursing and is currently completing a Bachelor of Economics.

Angela is the Australian Digital Health Agency’s Acting Chief Clinical Information Officer. Angela is a Clinical Leadership and Health Informatics Professional with 30 years’ experience in Hospitals and Public Sector Organisations, with more than two decade’s experience as a paediatric and adult intensive care Nurse. Angela is a Fellow of the Australasian College of Health Informatics and serves as President of the ACHI Council. In 2017 Angela was awarded a Churchill Fellowship to study methods to prevent patient harm through national digital health safety governance and has recently completed travel to the UK, USA and Canada as part of the Churchill Fellowship research. The report will be published later this year.

Frank Tracey is the Executive Director Clinical Services at Children’s Health Queensland Hospital and Health Service (CHQ HHS). He holds a clinical operational portfolio and leads the Planning Improvement and Innovation functions for the organisation. Frank has more than 30 years’ experience working in health systems. This experience includes executive roles in large health organisations. Frank has a clinical background in nursing and holds advanced qualifications in health management and governance. His extensive experience in health commissioning and provision in clinical and community settings is complemented by strong managerial and leadership skills, and an applied interest in population health planning and translational health research. While working in both government and non-government roles Frank has focused on delivering sustainable health strategies that serve the best interests of patients, health professionals, the broader health system and the community.

Dylan Hesselberg is a Civil Engineer with experience in delivering significant infrastructure projects and programs. His career to date has comprised of various senior leadership roles within State and Local Government Agencies in Queensland and Victoria – most recently he entered the Healthcare Sector in the capacity of Director Infrastructure and Assets at Goulburn Valley Health. Dylan holds Engineering and Project Management qualifications, is a Fellow of the Institution of Engineers Australia and an elected Councillor in the Victorian Chapter of the Australian Institute of Project Management.