Firmly established as the singular agenda-setting Healthcare event of the Asia-Pacific region, the Healthcare Leaders Forum is returning in 2020 with a refreshed format to guide you through the year ahead.

2019 welcomed industry game changers such as the CEO of the Australian Digital Health Agency and the CIO of NHS England (UK). Next year, over 170 of your industry peers and an unrivalled selection of C-Suite speakers will make the ICC Sydney their home for two days on 5 & 6 May.

Together we will interrogate the entire continuity of care, and consider how we are engaging patients on their healthcare journey.

Why attend?

  • For four years we have secured the involvement of the highest calibre speakers from Australia and around the world. We have tools that make audience engagement seamless so you can ask the questions that matter.
  • Every session is independently moderated to facilitate candid discussion and debate.
  • Your experience is at the heart of the Forum. Our audience is screened for seniority, so you’ll be networking in a five-star environment with the minds shaping business.
  • We respect the seniority of our delegates by diving deeper into technical subject matter with a business driven, outcomes focussed agenda.

Gain Access

//12 Keynotes

// 2 Powerful days

// Executive learning agenda

// 35 + Industry speakers

// 5-Star networking environment


Kalle Killar
Deputy Secretary General E-services and Innovation
Ministry of Social Affairs, Estonia (EST)
Hans Erik Henriksen
Chief Executive Officer
Healthcare Denmark (DNK)
Nigel Edwards
Chief Executive Officer
Nuffield Trust (UK)
Tim Kelsey
Chief Executive Officer
Australian Digital Health Agency
Michael Frampton
Chief People Officer
Canterbury District Health Board (NZ)
Dr Bev Muhlhausler
Research Director
Dr Zoe Wainer
Head of Public Health & Medical Director
Professor John Pollaers
Chairman, Aged Care Workforce Strategy Taskforce
Australian Department of Health
Russell Harrison
Chief Executive Officer
Western Health
Dr Andrew Wilson
Group Executive - Healthcare & Strategy
Dr Lance Emerson
Chief Executive Officer
Victorian Agency for Health Information
Laura Barnett
Chief Executive Officer
Hirondelle Private Hospital
Professor Anna Peeters
Institute for Health Transformation
Sandra Cook
Executive Branch Manager Future Capability and Governance
ACT Health
Rachel Fojtik
Director Analytics and Performance
Mater Health Services
James Downie
Chief Executive Officer
Independent Hospital Pricing Authority
Professor David Gillatt
Professor of Urological Oncology & Robotics and Director of Medical Services
Macquarie University Hospital Sydney


Outlook Session 

2020 Vision: Alignment and Advocacy in Healthcare

Seismic pressure is building in healthcare systems around the world. As we confront the toll of chronic disease and recognise the global swelling of ageing populations, it is clear that a paradigm shift is unfolding. While our healthcare system is at the frontier of global care delivery, it was not designed to counter the threats that we now conceive. This session provides the structural platform for the Forum, as we confront the entrenched political, financial and social forces shackling healthcare transformation in urban and rural locations, and reveal what action is underway to begin rescinding these barriers.


Customer Session 

Patients and Professionals: Shared Decision-Making Across the Continuity of Care

Accounts of consumer empowerment have reached the healthcare sector. Patients are demanding a more active role in the clinical decision-making process to articulate care preferences and priorities known only to them. Consumers are accustomed to data linkage across nearly every dimension of their lives, but over-reliance on archaic technology in healthcare is creating a severe disconnect and undermining patient confidence, experience, and outcomes. In this session, we’ll discuss how to care for the individual at a systems level; modelling shared decision-making processes to engage on the patient’s terms across the whole continuity of care.


People Session 

People at the Core: Driving Decisions with Dialogue

Change is enacted on the frontline; at the point of connection between clinicians, care providers and patients, the site of data creation and collection. There is a distinct opportunity to augment this site to provide greater efficiency, accuracy and security in the pursuit of optimal patient outcomes. In this session, we’ll examine the new thinking and technology conceived to improve the interface between patients and practitioners, examine whether barriers to technological buy-in are a product of the product or the people, and cast a light on the need for greater mental health support for those who provide care.


Technology Session 

Systematic Transformation: Pathing the Road to Interoperability

Seamless and secure information exchange is the cornerstone of next generation healthcare systems.  But moving from legacy systems towards the holistic adoption of cloud capabilities and applied AI remains an expensive and elusive undertaking. In this session, we will interrogate the financial and technological frameworks that are shackling system transformation, calling on leaders at various stages of their transformation journey to cast an honest light on the reality of pursuing interoperability.


Leadership Session

Courageous Leadership: A Rallying Cry for Healthcare Transformation

The severity of the challenges facing contemporary healthcare leaders cannot be underestimated. Automation, machines, and algorithms will have a profound impact on healthcare, and rather than reluctant and belated acceptance, these advancements must be actively interrogated and integrated. In this session, we will shed insight on mastering rapid change management in an industry that has typically undertaken transformation carefully, and hear the strategies executives are adopting to navigate their way through the minefield of conflicting stakeholder interests and healthcare imperatives.


Partnership Session 

Feared and Revered: Advancing Down the Path to Progress

Technology is advancing at a pace and scale unprecedented in human history. This acceleration is a creating opportunities for emboldened thinkers with a penchant for disruptive methodologies to partner with experienced players that have witnessed the reality of provoking change in large-scale systems.  In this session, we’ll examine how new entrants are proposing to revolutionise patient outcomes; which areas of care delivery are ripe for disruption and the risks that may entail, and the partnerships and compromises required to advance down the path to progress.


Infrastructure Session 

Breaking the Cycle: Prioritising Sustainable Development

The healthcare built environment is evolving in the era of sustainable systems design. Creating connected, integrated, patient-centred sites is a vital cog in enabling healthcare transformation. In this session, we will confront how stakeholder interests and political pressure perpetuate existing systems and structures, consider what is being done to design smart, agile infrastructure that enables the flow of information across the entire continuum of care, and consider the challenges and solutions for care delivery in rural and isolated communities.




Kronos is the global leader in delivering workforce management solutions in the cloud. Tens of thousands of organisations in more than 100 countries use Kronos to control labour costs, minimise compliance risk, and improve workforce productivity.


The Australian Digital Health Agency officially commenced operations on 1 July 2016 and is tasked with improving health outcomes for all Australians through the delivery of Australia’s National Digital Health Strategy – safe, seamless and secure in collaboration with partners across the community.

The Agency is the System Operator of ‘My Health Record’, which is an electronic summary of an individual’s health information that can be shared securely online between the individual and registered healthcare providers involved in their care to support improved decision making and continuity of care.


Bing Technologies provides a secure outbound communications solution to facilitate the automated delivery of postal mail, fax, email, SMS and voice.

Established in 2001, the company works with clients in sectors including health, banking and finance, government, and not for profit that all maintain strict policies and procedures for safeguarding data privacy. Our service enables clients to streamline communication, simplify workflows and generate savings by reducing the costs associated with the internal management of sending correspondence.

Bing integrates seamlessly with existing technology platforms, requires no upfront investment, no process change, comes with full training, transparent costs and is easy to use.


Smith & Nephew is a leading portfolio medical technology business.

Life Unlimited. Smith & Nephew exists to restore people’s bodies, and their self-belief.

Celebrating its fifth year, the Healthcare Leaders Forum is unparalleled in the level of delegates and speakers it attracts.

The Forum is driven by an ambitious business agenda, and our audience is screened for seniority to ensure you are networking with the minds shaping business. Our limited keynote and moderated panel speaking opportunities will effectively embed you in this top-end business community. Digital and physical brand activations, as well as consultations in dedicated activation spaces further enable you to engage with this decision-making audience.

As a marketing platform to demonstrate expertise, credibility and grow your business with senior healthcare executives, the Healthcare Leaders Forum offers unrivalled cut-through.

This event was sold out in 2019


Angel Gomez – Commercial Director
Tel: 02 80904363
Email: [email protected]




14 Darling Drive, Sydney
New South Wales 2000, Australia

Click HERE for more venue details



Discounted Accommodation is available at the Novotel Sydney, Darling Square.

To receive a 10% discount on the best flexible rates, contact Novotel via:

Email: [email protected]
Phone: (02) 8217 4000

and quote the code HCLF20.

Register Here

Pricing and Discounts Early Bird Registration
(until 13/03/2020)
Standard Registration
(from 14/03/2020)
1 Delegate $1,695 + GST $1,995 + GST
4 Delegates (includes 1 Free) $5,085 + GST $5,985 + GST
8 Delegates (includes 2 Free) $10,170 + GST $11,970 + GST
12 Delegates (includes 3 Free) $15,255 + GST $17,955 + GST

Please note if you are a Service Provider to healthcare professionals, email [email protected] to discuss your involvement at the Forum.

  • Terms & Conditions

    Delegate Package:

    Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, networking drinks reception, and access to speaker presentations. Please note: not all speakers choose to provide presentation papers. One delegate pass is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.

    Payment & Discounts:

    Payment of invoice is due within 7 days of registration. A 3% surcharge is payable for all credit card transactions. Only one promotional discount code can be applied per registrant. All prices quoted are inclusive of GST. Payment in full is required by the first day of the event. Please note: Registrations made within 7 days of the event can only be paid via credit card.

    Organiser’s Rights:

    Connect Media and Communications Group Pty Ltd endeavors to ensure the conference programme and speaker line-up is correct at the time of the event. All advertised details are correct at time of publishing. Due to unforeseen circumstances Connect Media and Communications Group Pty Ltd reserves the right to alter the programme prior to the event without notice. We also reserve the right to cancel or postpone the event when full refunds will be issued. In the unlikely event that it is cancelled or postponed, no compensation will be provided for cancelled/amended travel arrangements. Connect Media and Communications Group Pty Ltd reserves the right to deny access to any individual that engages in or is alleged to engage in practices that are considered unprofessional and inappropriate for a business conference. We reserve the right to deny access to delegates that may affect the client / vendor ratio of attendance in favour of the interests of sponsors and commercial partners of the event.

    Photography and Video:

    Connect Media and Communications Group Pty Ltd may take photographs and/or video of the event you are attending and in doing so your image may be included in the photographs and videos reproduced and distributed by Connect Media and Communications Group Pty Ltd in any medium to any part of the world. By attending the event you irrevocably agree to submit your image for reproduction by Connect Media and Communications Group Pty Ltd in distributing marketing material and/or video footage of the events. Should a delegate not agree to the above image release, they must advise [email protected].

    Cancellation Policy:

    A substitute delegate is welcome at any time provided the request is made in writing. A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

    Full payment is required within 7 days of registration – if payment is not received in this time and cancellation is requested more than 10 days after registration – payment is to be honoured.

    Privacy Disclosure:

    We take your privacy seriously. Information collected on this registration will be held in the strictest of confidence on a secure database. This information may be used in order to contact you regarding future events, product development and services offered. If you do not wish to be contacted please email [email protected]. To view our full privacy policy please visit: https://connectmedia.com/privacy-policy/.

  • FAQ

    Frequently Asked Questions (FAQ)

    What’s included in my delegate pass?

    A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, and access to provided speaker presentations.

    Is there a group booking discount?

    Yes – groups of 3 people or more are entitled to a discount. Full discount information is available on our registration page. If you have any questions about how group bookings work, please contact [email protected].

    Can I transfer my pass?

    A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to [email protected].

    How do I receive my delegate pass?

    Following the completion of your registration and payment, you will receive an email confirmation. We will contact you via email one week before the event to provide final information regarding your participation. Delegate badges and all event material will be provided upon arrival at the event – nothing will be sent in the post.

    Is media registration available?

    No, this is a closed and confidential event. Media registrations are not available.

    Cancellation Policy:

    A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration.

    What is a Service Provider?

    A service provider refers to an individual or organisation who supplies products and/or services to the primary audience of healthcare industry.

    Service providers may only have one representative at the event. A delegate pass is entry for one person only, passes cannot be shared. All service providers who apply for a pass will be reviewed internally before a registration is completed.

    Will there be a delegate list available?

    No, Connect Media does not provide delegate lists to attendees